Frequently asked questions

What is Your Brand Name ?

Flore Ida Waters is a collection of handcrafted colognes and floral waters inspired by cherished memories and heritage. Each fragrance is designed to evoke feelings of comfort, warmth, and nostalgia, while providing a unique olfactory experience.

How does your product/service work?

Our product service is designed to provide you with a seamless and enjoyable experience. You can browse our collection, make a purchase, and choose from our shipping options directly on our website. For any questions or assistance, our customer support team is always ready to help.

How much does it cost?

The first series of Flore Ida Waters is priced at €40 per bottle tax excluded. We also offer a refill option priced at €36, providing a sustainable way to enjoy your favorite fragrance while reducing waste.

Do you offer refills?

Yes, we offer a refill option for our Flore Ida Waters. This sustainable option allows you to enjoy your favorite fragrance while reducing waste. More details on our refill program can be found on our website.

How can I contact you?

If you have any questions or need assistance, please reach out to our customer support team via email at floridawaters@gmail.com or through our contact form on the website.

Can i return or exchange a product?

We hope you love your Flore Ida Waters, but please note that we do not offer refunds. For more details, please refer to our return and exchange policy on our website.

How should I store my Flore Ida Waters?

To ensure the longevity of the fragrances, store your Flore Ida Waters in a cool, dry place away from direct sunlight and heat sources.

Are Flore Ida Waters suitable for all skin types?

Yes, Flore Ida Waters are designed to be gentle and suitable for all skin types. However, if you have any specific allergies or sensitivities, we recommend doing a patch test before using the product.

What ingredients are used in Flore Ida Waters?

Each blend is meticulously crafted with high-quality, natural ingredients inspired by my grandmother’s heritage. The specific ingredients vary for each blend, ensuring a unique and memorable experience.

How can I purchase Flore Ida Waters?

Flore Ida Waters will be available for purchase soon in our limited edition release. Stay tuned for updates on our website and social media channels for the exact release date and purchasing information.